Responsible Gambling

1. Responsible Gambling

Gambling is an exciting adult leisure pursuit and we want our customers to enjoy betting and gaming with us. Although gambling should be enjoyed as a recreational activity, it can nevertheless also cause a problem for a minority of Players. We therefore have in place a number of guidelines that we believe both assist and reassure customers:

- Please try and establish limits for purchasing, wagering and even losses before you commence gambling.
- Try to consider how long you wish any gambling session to last before commencing and be sure to keep an eye on the clock.
- Try not to let gambling interfere with your daily responsibilities.
- Gambling is not advised if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
- Do not turn to gambling as an alternative source of income or as a way to recoup debt.
- We encourage the Player to consider professional assistance if the Player suspects that they have a gambling problem.
To seek advice and support on gambling problem, please visit:
- GamCare at www.gamcare.org.uk;
- Gambling Therapy at www.gamblingtherapy.org for further information.

2. Under Age Gambling

We require new customers to declare that they are of lawful age in their respective jurisdiction and at least 18 years old. We further pursue reasonable measures to verify this, should we have a suspicion of a false declaration or minors attempting to use our services. In this respect, if we have a suspicion to this extent, we reserve the right to suspend an account and request proof of identity and age from the player to verify compliance with this policy.
Furthermore, to ensure that minors do not play on our site, we require the name, address and birth date of all our customers upon sign up; information that is declared by the customer to be truthful and accurate.
We do not allow anybody under the age of 18 to use our services.

3. Know When to Quit

Online gambling is a form of entertainment and it is essential for players to understand that if gambling has placed a burden on your life either financially or emotionally, we suggest you ask yourself the following 20 questions:

i) Do you stay away from work or college to gamble?
ii) Has gambling ever made your home life unhappy?
iii) Have you ever felt remorse after gambling?
iv) Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
v) Did gambling cause a decrease in your ambition or efficiency?
vi) After a loss, did you feel you needed to return as soon as possible and win back your losses?
vii) After a win, did you have a strong urge to return and win more?
viii) Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
ix) Did you ever borrow to finance your gambling?
x) Have you ever sold anything to finance gambling?
xi) Were you reluctant to use ‘gambling money’ for normal expenditures?
xii) Did gambling make you careless of the welfare of yourself or your family?
xiii) Did you ever gamble longer than you had planned?
xiv) Have you ever gambled to escape worry or trouble?
xv) Have you ever committed, or considered committing, an illegal act to finance gambling?
xvi) Did gambling cause you to have difficulty in sleeping?
xvii) Do arguments, disappointments or frustrations create within you an urge to gamble?
xviii) Did you ever have an urge to celebrate any good fortune with a few hours of gambling?
xix) Have you ever considered self-destruction or suicide as a result of your gambling?
xx) Have others ever criticised your gambling?
Most compulsive gamblers will answer yes to at least seven of these questions. The more you answer ‘yes’ to these questions, the more likely it is that you have a serious gambling problem and may wish to seek professional help and advice through the channels outlined above.

4. Parental Controls

There are a number of third party applications that parents/guardians can utilize for monitoring or restriction of their computer’s access to the Internet:

- Net Nanny filtering software protects children from inappropriate web content: www.netnanny.com
- CYBERsitter filtering software allows parents to add sites for blocking: http://www.cybersitter.com/